1. Introduction

Xpressions Style (“we”, “our”, “us”) operates the Xpress Rewards mobile application (“App”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:
Name
Mobile number
Email address

Transactional Information:
Purchase history
Loyalty points and rewards data
Coupon usage and redemption history
Device Information
Device type
Operating system
App usage data

3. How We Use Your Information

We use the collected information for purposes including:

Managing and operating the loyalty rewards program
Tracking purchases and reward points
Sending OTP (One-Time Password) for login verification
Providing offers, promotions, and coupons
Improving our services and customer experience
Responding to customer inquiries and support requests
Personalizing offers, promotions, and customer experience based on user preferences and demographics

4. Data Sharing and Third Parties

We do not sell your personal data.

We may share your information with trusted third parties including:

Backend service provider: Loyalytics (Swan AI) for managing loyalty program operations
Service providers for SMS/OTP delivery
Technical service providers for app functionality and maintenance

These third parties are obligated to protect your data and use it only for the services they provide.

5. Data Storage and Security

Your data is stored securely on protected servers.
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

6. User Rights

You have the right to:

Access your personal information
Update your profile information through the app
Contact us for any data-related requests

For any requests, please contact us at:
📧 info@xpressionsstyle.com

7. Account Deletion

Currently, account deletion is not available directly within the app.
If you wish to delete your account or personal data, please contact us at:

📧 info@xpressionsstyle.com

We will process your request in accordance with applicable laws.

8. Children’s Privacy

The App is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Xpressions Style
📧 info@xpressionsstyle.com